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Quick Answers (FAQs)

Find fast answers to the most common questions.

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Contact Options

WhatsApp: +234 701 418 5876

Email: [email protected]

Order Support & Tracking

Once your order is marked “shipped,” you can track it here:

Track My Order

We ship from China/USA within 14–25 days. For issues, message us directly.

Request a Product

Can’t find what you need? Message us to request items from China or USA.

Request via WhatsApp

Wholesale / Business Buyers

Buying in bulk? We offer better rates and sourcing support.

Wholesale Inquiry

×

Frequently Asked Questions

Shipping & Delivery

14–25 days depending on item & location.

Yes, for orders above ₦20,000 or $13.

You get a coupon or refund.

Yes, use Order Tracking if marked 'Shipped'.

Ordering & Payments

Yes. Orders are processed after payment.

Only if not yet shipped. Contact us fast on WhatsApp.

That's our wholesale minimum. You can consolidate orders.

Yes. Message us directly for those options.

Returns & Refunds

Yes, if item isn't delivered or seriously wrong.

Yes, but it must meet our return policy.

Some products come with warranty. Ask before purchase.

Accounts & Orders

You’ll get a confirmation via email or WhatsApp.

Use the tracking link or message us.

Click 'My Account' at the top to register.

Yes. Check homepage for active promos.

Product & Stock

Yes. Just WhatsApp us the product name.

We update the shop weekly.

Prices are fixed. Bulk discounts apply automatically.

Use the 'Request a Product' option or message us.

Business / Wholesale

Yes. Business buyers are welcome.

We’re working on a referral program.

Only if processing hasn’t started yet.

No. All payments are upfront.